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ProducT Forum Details
Title Order No. 140429-0008062968 - ANGRY and let down by another product
Posted by ByTheR**** (ip:)
  • Date 2014-07-17
  • Recommend Recommend
  • View 782
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Hello,

 

We are so suprised and shocked such kind of things happened again even we resend you a bigger size XL to you.

Actually such kind of things(tear up) never happened demestic since as you know  the price is high, it's not made of bad materials.

It's made of faux leather that still with high quality.

For last time, although we said that we would not responsible for the defect pants to you any more since you exchange XL size.

and we has send you tis item by twice.

We always put the customers first. and we always want give our customers best services.

We know that you had post a lot of photos to our "my style board" and make orders from us for a long time, we know you love our fashion.

You could send back the products, we can issue a refund to you or send you again.

please let us know your opnions. we recommend you send back the products and we did the redund. if resend, same situation will happened again.

 

Thank You,

ByTheR


---------- Original Message ----------

This weekend I wore my leather panel trousers for the first time  I literally put my legs in them wore them for like 20 minutes was getting up from a chair and heard a rip looked to the side and they have ripped in the more or less same place as the last pair and these are even a bigger size !!!..

How the hell is this still happening to me -- to say I am annoyed in a product that I spent over $238 is an understatement.

There must be a problem with the manufacturing or material of this product I cant believe how moving around in these can cause ripping.

I thought these with a fake leather so surely should be able to withstand some movement and going up a size still hasn't helped.

To this point I have been very pleased with your products but this has left be DUMB STUCK and extremely annoyed how this can keep happening I would be very interested to how many customers actually bought these and if they have encountered the same god dam problem.

Completely lost for words right now in a waste of money that I spent on these.

These were worn for less than 1 hour !!!

See attached the photo-graphic evidence of the seat and were the tear has gone up to. This was just moving around.. to take them back off.

a VERY DISAPPOINTED CUSTOMER RIGHT NOW

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